In simple terms, a Contact Management System (CMS) is a software application that helps businesses and organizations manage and organize their customer and client information. But there’s more to it. Here is a comprehensive guide to contact management systems.

What is contact management system? What does it mean to companies?

The process of keeping track of the contact information for everyone in your company's network, including leads, partners, subscribers, suppliers, and more, and managing your interactions with them is known as contact management.